Shipping

At Yqsys Babystore, we offer global shipping to customers around the world. Our products are shipped via reputable carriers such as DHL, FedEx, and UPS. We strive to process and ship orders as quickly as possible, and the average delivery time for our products is 7 days.

Customers will receive a tracking number once their order has been shipped, which can be used to track the status of their shipment on our website or on the carrier's website. Shipping fees vary depending on the destination and weight of the order.

Return Policy

We want our customers to be completely satisfied with their purchases from Yqsys Babystore. If for any reason you are not satisfied with your purchase, you may return it within 30 days of the delivery date for a refund or exchange.

To initiate a return, customers must contact our customer service team to obtain a return authorization number. The product must be in its original condition and packaging, and must not show any signs of wear or damage.

Once the product has been received and inspected by our team, we will issue a refund or exchange as requested. Refunds will be issued to the original payment method used for the purchase.

Please note that shipping fees are non-refundable, and customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure that the product is returned safely.

Warranty

Yqsys Babystore offers a warranty on all of our products. The length of the warranty may vary depending on the product, so customers should check the product page or contact customer service for details. The warranty covers defects in materials and workmanship under normal use and maintenance.

If you believe that your product is defective, please contact our customer service team for assistance. We may require photos or other documentation to verify the defect before issuing a replacement or repair.